Accessibility Statement

Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Sandman Signature Glasgow Hotel.

Guests can contact Sandman Signature Glasgow Hotel via:

• Telephone | 0141 4061888
• Email | res_glasgow@sandmanhotels.co.uk
• Post | Sandman Signature Glasgow Hotel, 375 West George Street, Glasgow, G2 4LW.
• What3word | ///passes.solve.canny

Good bus and train links serve the local town of Glasgow.

The hotel is able to arrange collection from the main line rail and bus stations and accessible taxis are widely available.

• Accessible parking and a drop-off area are available.
• Assistance with luggage is available.
• Car park spaces are located close to the front entrance.
• Car Park surface is paved and suitable for wheelchairs.
• The route from accessible parking has no steps and is lit.

• The main hotel entrance has three steps.
• The second entrance has a ramp.
• The entrance is lit at all times.
• Entry alert/bell is available.
• The main foyer area and reception floor are polished terrazzo floor tiles suitable for wheelchairs.
• Seating is available in the foyer area.
• A wheelchair knee desk is available at reception.
• Accessible WC is available at the CHOP Restaurant.
• Lifts to CHOP Restaurant are available.
• Accessible WC is available at the gym.

• 9 accessible bedrooms are available at Sandman Signature Glasgow Hotel.
• Some bedroom furniture can be rearranged on request.
• All bedrooms have non-allergenic bedding.
• All bedrooms are ensuite.
• All accessible rooms have a walk-in shower.
• Laundry service is available.
• More lighting options are available in bedrooms on request (extra lamps available).
• All bedrooms have remote controlled TVs.
• Subtitles are available on the TVs.
• Internet access is available in bedrooms.
• All bedrooms have a telephone.
• Tea and coffee making facilities in all bedrooms.
• Mini-fridges are available in bedrooms.
• A shower seat is available on request.
• DeafGard alarm is available on request.

• Public toilet with baby change facilities.
• Bar, lounge and conference rooms are accessible by wheelchair.
• Entrance to one or more bedrooms with no steps accessible by lift.
• Corridors are lit at all times.
• Staircase to all floors.
• Lift to all floors.

• All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion.

• All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants.

• Large print menus available.

• Our on-site restaurant is accessible by wheelchair with no steps.

• Staff are on hand to assist 24 hours a day.
• Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation is needed).
• Assistance dogs are accepted with prior notice.
• In accordance with legislation, smoking is not permitted in the hotel.
• Mobile phone signal with most providers is good in the area.
• The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary.
• The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation, please notify us on arrival.